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CustomerIQ

The next-generation customer data platform that unifies, predicts, and activates.

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Introducing CustomerIQ AI Agents

The Complete
Customer View

CustomerIQ is the AI-powered customer data cloud that builds trusted profiles, predicts what drives revenue, and activates real-time experiences across every channel.

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+500

Join 500+ enterprises already using CustomerIQ

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CustomerIQ Platform Dashboard

Trusted by data-driven enterprises worldwide

TechRetail
Global Airlines
FinServe
LuxBrands
DataCorp
CloudFirst
MediaMax
HealthPlus
EduGlobal
AutoDrive
FoodChain
SportsPro
TechRetail
Global Airlines
FinServe
LuxBrands
DataCorp
CloudFirst
MediaMax
HealthPlus
EduGlobal
AutoDrive
FoodChain
SportsPro

Everything you need to
understand your customers

One platform to collect, unify, analyze, and activate customer data — powered by AI that learns and improves with every interaction.

Unified Customer Profiles

Merge fragmented data from every touchpoint into rich, unified profiles that update in real-time across all channels.

“We finally see each customer as one person across all channels.”

— Jessica Lin, NovaMart

AI-Powered Predictions

Harness machine learning to predict customer behavior, forecast churn, and identify high-value segments automatically.

“Churn dropped 60% once we activated the predictive models.”

— Maria Santos, TrustBank

Identity Resolution

Probabilistic and deterministic matching across devices, channels, and touchpoints. Know who your customer really is.

“Matched passengers across devices with incredible accuracy.”

— Robert Chen, SkyWays Airlines

Real-Time Activation

Push unified audiences to 150+ destinations instantly. Trigger personalized experiences the moment they matter most.

“Personalized recommendations drove 55% AOV increase.”

— Sophie Martin, LuxeStyle

Enterprise Security

SOC 2 Type II, GDPR, HIPAA, and CCPA compliant. Your customer data is protected with bank-grade encryption.

Data Lakehouse Native

Zero-copy integration with Snowflake, Databricks, and BigQuery. Your data stays where it lives, no duplication needed.

“Zero-copy saved us $180K/year in data transfer costs.”

— David Tanaka, Pacific Hotels

0M+
Profiles Unified
0.0%
Uptime SLA
0+
Integrations
0X
Avg. ROI Increase

Customer Data Impact by Industry

Retail
85%
Travel
72%
Finance
91%
Healthcare
68%
Technology
78%
2.4Mevents/sec
Profiles Unified
AI Predictions
Real-time Activations
Data Governance

Watch it work in real-time

Customer events stream in from every channel, identity resolution unifies them into a single profile, and insights update instantly.

Live Customer Events
CustomerIQ
Unified Customer Profile
JS
John Smith
Unified from 0 sources
0
Interactions
$4,250
Lifetime Value
0/6
Channels
72
Health Score

See the transformation

Drag the slider to compare fragmented customer data vs a unified CustomerIQ view.

Before CustomerIQ

Fragmented Data Chaos

CRM
2.1M records
Outdated
Email Tool
890K records
Duplicates
POS System
3.4M records
No IDs
Web Analytics
5.2M records
Anonymous
Support CRM
650K records
Siloed
12.2M records · 5 systems · No single view
After CustomerIQ

Unified Customer View

JS
John Smith
Unified from 5 sources · 99.8% confidence
High Value
$4,250
LTV
23
Orders
Low
Churn Risk
Browsed jackets (2m ago)
Email opened (1hr ago)
Purchased shoes ($129, 3d ago)
4.1M unified profiles · Real-time · One truth
Drag the slider to compare
CustomerIQ transformed how we understand our customers. For the first time, every team sees the same data and speaks the same language about who our customers are.
— Sarah Chen, VP Marketing at TechRetail

See the full architecture

From data sources to destinations — watch your customer data flow through CustomerIQ in real-time.

Sources
CRM
Web
Mobile
Email
POS
Social
→
→
→
→
→
→
CustomerIQ Engine
AI-Powered Customer Data Cloud
🔗
Identity Graph
🧠
AI/ML Models
👤
Profile Store
🎯
Audience Hub
2.4M events/sec
→
→
→
→
→
→
Destinations
Ads
Email
SMS
Analytics
CRM
DWH

Real outcomes across
every industry

NovaMart
40%increase in repeat purchases

“CustomerIQ helped us unify 50M customer profiles across 12 channels, driving measurable revenue growth.”

Read full story
Retail
40%
increase in repeat purchases

Calculate your ROI

See how much value CustomerIQ can create for your business based on your data scale and revenue.

Reduce marketing waste by suppressing duplicates
Increase revenue with personalized experiences
Prevent churn with predictive retention models
Save engineering time with zero-copy integrations

ROI Calculator

Estimate your potential return with CustomerIQ.

1.0M
100K50M
5
120
$50.0M
$1M$500M
Data Efficiency Savings
$750
Revenue Uplift
$4.0M
Churn Savings
$1.5M
ROI Multiple
45.8x
Estimated Annual Value
$5.5M
Based on industry benchmarks from 200+ CustomerIQ customers

Built for your role

I am a

Tired of sending generic emails and guessing which audiences convert?

Launch hyper-personalized campaigns in minutes

  • Build segments in natural language — no SQL needed
  • Activate audiences across 150+ channels in real-time
  • See which campaigns actually drive revenue, not just clicks
  • AI recommends next-best-action for every customer
See marketing features
35%
avg. lift in campaign engagement
Based on 200+ CustomerIQ customers

Loved by data teams

CustomerIQ transformed how we understand our customers. We saw a 3X increase in conversion rates within the first quarter.

Sarah Chen
Sarah Chen
VP of Marketing, TechRetail Inc.
✨
Did you know?
Companies using unified customer data see an average 23% increase in customer satisfaction and 15% reduction in marketing spend. CustomerIQ customers typically achieve full ROI within 90 days.

A day with CustomerIQ

See how different teams use the platform throughout their workday.

📊
8:30 AMReviews overnight campaign performance

Opens CustomerIQ dashboard to see that last night's retention email drove $42K in revenue — 3X above forecast. AI flagged that subject line variant B outperformed by 28%.

🎯
9:15 AMBuilds a new audience segment

Types "customers who bought running shoes but haven't purchased accessories in 60 days" — CustomerIQ AI builds the segment instantly. 12,400 customers matched.

🚀
10:00 AMActivates cross-channel campaign

Pushes the segment to Google Ads, Braze email, and SMS simultaneously. Sets up a 3-day journey with A/B testing on offer amount.

📈
2:00 PMChecks real-time results

Campaign already showing 4.2% conversion rate. AI recommends suppressing 800 customers who just made purchases through the POS — avoids waste.

📋
4:30 PMPrepares weekly report

Auto-generated attribution report shows $280K revenue influenced this week, broken down by channel and campaign. Exports to Google Slides in one click.

Enterprise-grade security

Your data's safety is our top priority. Audited, certified, and continuously monitored.

SOC 2 Type II
Deloitte

Audited annually. Controls verified across security, availability, and confidentiality.

GDPR
EU Compliant

Full compliance with EU data protection. DPA available for all customers.

HIPAA
BAA Available

PHI encryption, audit trails, and Business Associate Agreement for healthcare.

ISO 27001
BSI Certified

Information security management system certified to international standards.

CCPA
California

Right to delete, opt-out, and data portability for California consumers.

SSO/SAML
Enterprise

SAML 2.0 and OAuth 2.0 SSO. Integrates with Okta, Azure AD, Google Workspace.

99.99% uptime SLA · Encrypted at rest and in transit (TLS 1.3) · Penetration tested quarterly · View security page

Ready to see the
full picture?

Join hundreds of enterprises using CustomerIQ to turn customer data into revenue.

Start Free TrialContact Sales
No credit card required14-day free trialSetup in minutes